Privacy Policy

Last Updated: April 7, 2026

1. Introduction

HM Prep ("we," "us," or "our") operates the HM Prep website and provides warehousing, prep, and fulfillment services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, business name, and shipping address when you fill out a contact form, request a quote, or sign up for our services.
• Business Information: Product details, inventory volumes, marketplace seller information, and other business-related data necessary to provide our prep services.
• Usage Data: IP address, browser type, pages visited, time spent on pages, and other analytical data collected automatically through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our warehousing and prep services
• Process your requests, quotes, and orders
• Communicate with you about your account, services, and updates
• Improve our website and services
• Send you marketing communications (only with your consent)
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business (such as shipping carriers and payment processors), but only to the extent necessary to provide our services to you. We may also disclose your information if required by law or to protect our rights.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect some functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites (such as Amazon, eBay, or Walmart). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: